Privacy Policy
Effective date: 1 May 2026. Last updated: 1 May 2026.
Knollside Home s.r.o. (IČO 09481237), registered at Korunní 2569/108, 101 00 Praha 10, Czech Republic ("we", "the operator") operates the website knollsidehome.eu. This document explains what personal data is collected when you use this site, on what legal basis, for what purposes, and what rights you hold under Regulation (EU) 2016/679 (GDPR) and Act No. 110/2019 Coll.
Data We Collect
Server Logs
When you visit any page, our hosting provider records your IP address, browser type, referring URL, and page requested in standard server access logs. These logs are retained for 14 days for security purposes and are not used for profiling.
Contact Form
The enquiry form on the homepage collects your name, telephone number, and email address. This data is used solely to respond to your enquiry and is deleted within 60 days of the last communication unless a longer retention period is required by law.
Cookies
The site sets one first-party cookie (cookie_consent) to remember your cookie preference. No advertising or tracking cookies are placed. If you accept analytics, an anonymised page-view counter may be activated. No data is shared with third parties for advertising purposes.
Legal Basis
- Legitimate interest (Art. 6(1)(f) GDPR): server logs for security.
- Consent (Art. 6(1)(a) GDPR): analytics cookies, if accepted.
- Contract performance (Art. 6(1)(b) GDPR): processing enquiry form data to respond.
Data Sharing
Personal data is not sold or rented to third parties. Data may be shared with: our hosting provider (server infrastructure within the EU), email service providers used to respond to enquiries, and law enforcement or supervisory authorities when legally required.
Your Rights
Under GDPR you have the right to: access your data, have it corrected or deleted, restrict or object to its processing, and receive it in a portable format. To exercise any right, write to dpo@knollsidehome.eu. You may also lodge a complaint with the Czech supervisory authority, the Úřad pro ochranu osobních údajů (ÚOOÚ).
Retention
Server logs: 14 days. Contact enquiries: 60 days after last contact, unless legal obligation applies. Cookie preference data: stored in your browser's localStorage until you clear it.
Changes to This Policy
Material changes will be announced on this page with an updated effective date. Continued use of the site after the effective date constitutes acceptance of the revised policy.
Contact
Data protection enquiries: dpo@knollsidehome.eu
General enquiries: info@knollsidehome.eu
Postal: Knollside Home s.r.o., Korunní 2569/108, 101 00 Praha 10, Czech Republic
Last updated: May 1, 2026